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本版ICF「教練的道德準則」於2019年9月由ICF全球董事會通過,並於2020年1月1日開始執行,包含五大部分:

  1. INTRODUCTION 綜述
  2. KEY DEFINITIONS 關鍵詞的定義
  3. ICF CORE VALUES AND ETHICAL PRINCIPLESICF ICF核心價值觀和道德原則
  4. ETHICAL STANDARDS 道德標準
  5. PLEDGE 道德宣言

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一、Introduction 綜述

The ICF Code of Ethics describes the core values of the International Coach Federation (ICF Core Values), and ethical principles and ethical standards of behavior for all ICF Professionals (see definitions).
ICF道德準則描述了國際教練聯盟(ICF)的核心價值觀,以及適用於所有ICF專業教練的行為道德原則和道德標準。

Meeting these ICF ethical standards of behavior is the first of the ICF core coaching competencies (ICF Core Competencies). That is “Demonstrates ethical practice: understands and consistently applies coaching ethics and standards.”
教練行為符合ICF道德標準是ICF教練核心能力的第一項,即「展現道德準則:理解並持續應用教練道德準則和標準。」

The ICF Code of Ethics serves to uphold the integrity of ICF and the global coaching profession by:
ICF道德準則通過以下幾個方面來支持ICF和全球教練行業的正直性:

  • Setting standards of conduct consistent with ICF core values and ethical principles 設定與ICF核心價值觀和道德原則一致的行為標準
  • Guiding ethical reflection, education, and decision-making 指導道德反思、教育和決策
  • Adjudicating and preserving ICF coach standards through the ICF Ethical Conduct Review (ECR) process 通過ICF的道德行為審查(ECR)流程來裁定和維護ICF教練標準
  • Providing the basis for ICF ethics training in ICF-accredited programs 為ICF認證項目中的ICF道德培訓提供基準

The ICF Code of Ethics applies when ICF Professionals represent themselves as such, in any kind of coaching-related interaction. This is regardless of whether a coaching Relationship (see definitions) has been established.
ICF道德準則適用於ICF專業人士在任何教練相關互動中的行爲表現,無論教練關係(見定義)是否已經建立。

This Code articulates the ethical obligations of ICF Professionals who are acting in their different roles as coach, coach supervisor, mentor coach, trainer or student coach-in-training, or serving in an ICF Leadership role, as well as Support Personnel (see definitions).
這份規範表明了具有不同角色的ICF專業人士,如教練、督導教練、導師教練、教練培訓師或學員,或者ICF領導角色和職員(見定義)的道德義務。

Although the Ethical Conduct Review (ECR) process is only applicable to ICF Professionals, as is the Pledge, the ICF Staff are also committed to ethical conduct and the Core Values and Ethical Principles that underpin this ICF code of ethics.
盡管道德行為審查(ECR)流程只適用於ICF專業人士,作為誓約,ICF員工也需要對這份ICF道德準則的基礎——道德行為、核心價值觀和道德原則作出承諾。

The challenge of working ethically means that members will inevitably encounter situations that require responses to unexpected issues, resolution of dilemmas and solutions to problems.
在工作中遵守道德準則的挑戰在於,我們經常需要應對預料之外的情況、左右為難的處境、以及需要解決的問題。

This Code of Ethics is intended to assist those persons subject to the Code by directing them to the variety of ethical factors that may need to be taken into consideration and helping to identify alternative ways of approaching ethical behavior.
這份道德準則旨在支持那些需要遵守規範的人們,引導他們考慮各種道德因素,並幫助他們找出替代方式來實現符合道德的行為。

ICF Professionals who accept the Code of Ethics strive to be ethical, even when doing so involves making difficult decisions or acting courageously.
接受這些道德準則的ICF專業人士,即使這樣做會讓你面對困難的決策或者需要采取有勇氣的行動,也要努力符合道德準則。

二、 Key Definitions 關鍵詞的定義

“Client”—the individual or team/group being coached, the coach being mentored or supervised, or the coach or the student coach being trained.
「客戶」——被教練的個人或團隊/團體,被輔導或督導的教練,被培訓的教練或學員教練。

“Coaching”- partnering with Clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential.
「教練服務」——與客戶共同創建一個引發思考的創造性過程,去激勵客戶最大化地挖掘其個人及職業上的潛能。

“Coaching Relationship”—a relationship that is established by the ICF Professional and the Client(s)/Sponsor(s) under an agreement or a contract that defines the responsibilities and expectations of each party.
「教練關係」——ICF專業人士與客戶/出資方基於定義了各方責任與期待的協議或合同而建立的一段關係。

“Code“—ICF Code of Ethics
「準則」——ICF道德準則

”Confidentiality”—protection of any information obtained around the coaching engagement unless consent to release is given.
「保密性」——除非獲得可以公開的許可,保護任何圍繞教練而獲得的信息。

“Conflict of Interest”—a situation in which an ICF Professional is involved in multiple interests where serving one interest could work against or be in conflict with another. This could be financial, personal or otherwise.
「利益沖突」——這是指一種ICF專業人士涉及多重利益的情況,當服務一方利益會對另一方不利,或與另一方產生沖突,可能是財務的、個人的或者其他方面的。

“Equality“—a situation in which all people experience inclusion, access to resources and opportunity, regardless of their race, ethnicity, national origin, color, gender, sexual orientation, gender identity, age, religion, immigration status, mental or physical disability, and other areas of human difference.
「平等」——是所有人都得到包容、都能獲得資源和機會的情形,無論他們的種族、民族、國籍、膚色、性別、性取向、性別認同、年齡、宗教、移民狀態、精神或身體殘疾以及其他方面的差異。

“ICF Professional”—individuals who represent themselves as an ICF Member or ICF Credential-holder, in roles including but not limited to Coach, Coach Supervisor, Mentor Coach, Coach Trainer, and Student of Coaching.
「ICF專業人士」——指對外展示自己是ICF會員或ICF認證持有者的個人,包括但不限於教練、督導教練、導師教練、教練培訓講師或教練學員。

“ICF Staff”— the ICF support personnel who are contracted by the managing company that provides professional management and administrative services on behalf of ICF.
「ICF員工」——與代表ICF的管理公司簽約成為ICF職員、為ICF提供專業管理和行政服務的人。

“Internal Coach”— an individual who is employed within an organization and coaches either part-time or full-time the employees of that organization.
「內部教練」——受雇於組織內部,為組織中的員工提供兼職或全職教練的個人。

“Sponsor”—the entity (including its representatives) paying for and/or arranging or defining the coaching services to be provided.
「贊助方」——為教練服務買單/或安排/或界定所提供教練服務的實體(包括它的代表)。

“Support Personnel”—the people who work for ICF Professionals in support of their Clients.
「支持人士」——為ICF專業人士提供服務,以便他們能更好地支持客戶的人。

“Systemic equality”—gender equality, race equality and other forms of equality that are institutionalized in the ethics, core values, policies, structures, and cultures of communities, organizations, nations and society.
「系統性平等」——將性別平等、種族平等以及其它形式的平等制度化,落實在道德倫理、核心價值觀、政策、結構、社區文化、組織、國家和社會中。

三、 ICF Core Values and Ethical Principles

ICF核心價值觀和道德原則

The ICF Code of Ethics is based on the ICF Core Values and the actions that flow from them. All values are equally important and support one another.
ICF道德準則是基於ICF核心價值觀及其引發的行為,所有的價值觀都同等重要並且相互支持。

These values are aspirational and should be used as a way to understand and interpret the standards. All ICF Professionals are expected to showcase and propagate these Values in all their interactions.
這些核心價值觀是鼓舞人心的,同時能幫助我們理解和解釋道德標準。我們期待所有ICF專業人士可以在他們所有的互動中展現並宣傳這些價值觀。

四、Ethical Standards道德標準

The following ethical standards are applied to the professional activities of ICF Professionals:
下列道德標準被運用在ICF專業人士的專業活動中:

(一)Responsibility to clients 對客戶的責任

As an ICF Professional, I: 作為一名ICF專業人士,我:

  1. Explain and ensure that, prior to or at the initial meeting, my coaching Client(s) and Sponsor(s) understand the nature and potential value of coaching, the nature and limits of confidentiality, financial arrangements, and any other terms of the coaching agreement.
    在初次見面時或見面前,解釋並確保我的教練客戶和其贊助方理解教練的本質和潛在價值、保密性和保密限制、財務安排、以及其他教練合約中使用的術語。
  2. Create an agreement/contract regarding the roles, responsibilities and rights of all parties involved with my Client(s) and Sponsor(s) prior to the commencement of services.
    在服務開始之前,與我的客戶、贊助方及相關的各方,就各自的角色、職責和權利,簽訂教練協議/合同。
  3. Maintain the strictest levels of confidentiality with all parties as agreed upon. I am aware of and agree to comply with all applicable laws that pertain to personal data and communications.
    根據與各方的協議保持最嚴格的保密性。我知道並同意遵守所有與個人數據和信息相關的適用法律。
  4. Have a clear understanding about how information is exchanged among all parties involved during all coaching interactions.
    清楚了解在所有教練互動中,信息如何在各方之間進行交流。
  5. Have a clear understanding with both Clients and Sponsors or interested parties about the conditions under which information will not be kept confidential (e.g., illegal activity, if required by law, pursuant to valid court order or subpoena; imminent or likely risk of danger to self or to others; etc.). Where I reasonably believe one of the above circumstances is applicable, I may need to inform appropriate authorities.
    讓客戶和其贊助方或利益相關方都清楚地了解到在哪些情況下信息不會被保密(比如違法行為,如果是法律要求透露,有有效的法院指令或傳票;或即將有,或很可能對自己或他人造成危險,等等情況。)當我有理由相信上述任何情形正在發生,我可能需要通知相關機構。
  6. When working as an Internal Coach, manage conflicts of interest or potential conflicts of interest with my coaching Clients and Sponsor(s) through coaching agreement(s) and ongoing dialogue. This should include addressing organizational roles, responsibilities, relationships, records, confidentiality and other reporting requirements.
    作為內部教練,通過教練合約和持續對話,管理與客戶和贊助方的利益沖突或潛在利益沖突。這會包括確定組織中的角色、職責、關係、約談記錄、保密性以及其他報告要求。
  7. Maintain, store and dispose of any records, including electronic files and communications, created during my professional interactions in a manner that promotes confidentiality, security and privacy and complies with any applicable laws and agreements. Furthermore, I seek to make proper use of emerging and growing technological developments that are being used in coaching services (technology- assisted coaching services) and be aware how various ethical standards apply to them.
    在保持、存儲、清除任何記錄上,包括在我的專業互動中創造的電子資料和信息方面,都以提升保密性、安全性、隱私性,遵守任何適用法律和合約的方式進行。更進一步,我會在教練服務(科技支持的教練服務)中合理地使用新興技術,並且了解適用於它們的各種道德標準。
  8. Remain alert to indications that there might be a shift in the value received from the coaching relationship. If so, make a change in the relationship or encourage the Client(s)/Sponsor(s) to seek another coach, seek another professional or use a different resource.
    對於從教練關係中獲得的價值可能產生變化的跡象保持關注。如果確實發生,就對關係做出改變,或者鼓勵客戶/贊助方尋求其他教練,尋求其他專業人士或使用不同的資源。
  9. Respect all parties’ right to terminate the coaching relationship at any point for any reason during the coaching process subject to the provisions of the agreement.
    基於合約條款,尊重各方在教練過程中因為任何原因、在任何時點終止教練關係的權利。
  10. Am sensitive to the implications of having multiple contracts and relationships with the same Client(s) and Sponsor(s) at the same time in order to avoid conflict of interest situations.
    對與同一客戶和贊助方同時簽訂多個合約、保持多個關係的影響保持敏感,從而避免利益沖突。
  11. Am aware of and actively manage any power or status difference between the Client and me that may be caused by cultural, relational, psychological or contextual issues.
    意識到並積極管理我與客戶之間可能由文化、關係、心理或背景原因導致的權利或地位的差異。
  12. Disclose to my Clients the potential receipt of compensation, and other benefits I may receive for referring my Clients to third parties.
    因為將客戶推薦給第三方而可能獲得補償或其他利益,要向客戶說明。
  13. Assure consistent quality of coaching regardless of the amount or form of agreed compensation in any relationship.
    在任何關係中,無論獲得多少或什麽形式的補償,確保始終如一的教練質量。

(二)Responsibility to practice and performance 在行為和表現上的責任

As an ICF Professional, I: 作為一名ICF專業人士,我:

  1. Adhere to the ICF Code of Ethics in all my interactions. When I become aware of a possible breach of the Code by myself or I recognize unethical behavior in another ICF Professional, I respectfully raise the matter with those involved. If this does not resolve the matter, I refer it to a formal authority (e.g., ICF Global) for resolution.
    在我所有的互動中遵守ICF道德準則。當我自已意識到可能違反了規範,或者識別出其他ICF專業人士不道德的行為,我會向參與者鄭重地提出此問題。如果沒能解決問題,我會將此提交正式機構(比如:ICF全球)予以解決。
  2. Require adherence to the ICF Code of Ethics by all Support Personnel.
    要求所有支持性人員遵守ICF道德準則。
  3. Commit to excellence through continued personal, professional and ethical development.
    通過持續的個人、職業和道德發展來致力於卓越。
  4. Recognize my personal limitations or circumstances that may impair, conflict with or interfere with my coaching performance or my professional coaching relationships. I will reach out for support to determine the action to be taken and, if necessary, promptly seek relevant professional guidance. This may include suspending or terminating my coaching relationship(s).
    識別我的個人局限,或者可能削弱、產生沖突或干涉我的教練表現或專業教練關係的情形,我會尋求支持來決定需要採取的行動。如果必要的話,立即尋求相關專業指導,這可能包括暫停或終止我的教練關係。
  5. Resolve any conflict of interest or potential conflict of interest by working through the issue with relevant parties, seeking professional assistance, or suspending temporarily or ending the professional relationship.
    通過與相關方共同解決問題,尋求專業支持或暫停或終止專業關係來解決任何利益沖突或潛在利益沖突。
  6. Maintain the privacy of ICF Members and use the ICF Member contact information (email addresses, telephone numbers, and so on) only as authorized by ICF or the ICF Member.
    維護ICF會員隱私,只在ICF或ICF會員授權的情況下使用ICF會員聯系信息(郵件地址、電話號碼等等)。

(三)Responsibility to professionalism 對專業性的責任

As an ICF Professional, I: 作為一名ICF專業人士,我:

  1. Identify accurately my coaching qualifications, my level of coaching competency, expertise, experience, training, certifications and ICF Credentials.
    準確識別我的教練資格,我的教練能力水平、專長、經驗、培訓、證書和ICF的認證。
  2. Make verbal and written statements that are true and accurate about what I offer as an ICF Professional, what is offered by ICF, the coaching profession, and the potential value of coaching.
    確保口頭和書面陳述都真實而準確地描述了我作為一名ICF專業人士所提供的服務,ICF所提供的服務,教練行業以及教練的潛在價值。
  3. Communicate and create awareness with those who need to be informed of the ethical responsibilities established by this Code.
    與那些需要了解本道德準則所規定的道德職責的人溝通,讓他們對此有所了解。
  4. Hold responsibility for being aware of and setting clear, appropriate and culturally sensitive boundaries that govern interactions, physical or otherwise.
    有責任意識到並設定出清晰、合適、尊重不同文化的界限,來管理身體或其它方式的互動。
  5. Do not participate in any sexual or romantic engagement with Client(s) or Sponsor(s). I will be ever mindful of the level of intimacy appropriate for the relationship. I take the appropriate action to address the issue or cancel the engagement.
    不與客戶或其贊助方建立任何性關係或愛情關係。我會非常注意在關係中保持合宜的距離。我會採取合適的行動解決問題或終止合約。

(四)Responsibility to society 對社會的責任

As an ICF Professional, I: 作為一名ICF專業人士,我:

  1. Avoid discrimination by maintaining fairness and equality in all activities and operations, while respecting local rules and cultural practices. This includes, but is not limited to, discrimination on the basis of age, race, gender expression, ethnicity, sexual orientation, religion, national origin, disability or military status.
    通過在所有活動和操作中保持公平與平等,尊重當地規則和文化來避免區別對待,包括但不限於基於年齡、人種、性別表現、種族、性取向、宗教、國籍、殘疾或軍籍的區別對待。
  2. Recognize and honor the contributions and intellectual property of others, only claiming ownership of my own material. I understand that a breach of this standard may subject me to legal remedy by a third party.
    承認並尊重他人的貢獻和知識產權,只對自己的材料持所有權。我理解違反這一標準可能會讓我承擔第三方的法律制裁。
  3. Am honest and work within recognized scientific standards, applicable subject guidelines and boundaries of my competence when conducting and reporting research.
    在實施研究和報告研究的時候,保證誠實,並且基於科學標準、適用的學科準則以及我的能力範圍。
  4. Am aware of my and my clients’ impact on society. I adhere to the philosophy of “doing good,” versus “avoiding bad.”
    意識到我和我的客戶對社會的影響。相對「不作惡」,我堅持「做好事」的哲學。

五、The Pledge of Ethics of the ICF Professional

ICF專業人士的道德宣言

As an ICF Professional, in accordance with the Standards of the ICF Code of Ethics, I acknowledge and agree to fulfill my ethical and legal obligations to my coaching Client(s), Sponsor(s), colleagues and to the public at large.
作為一名ICF專業人士,依據ICF道德準則標準,我承認並同意對我的教練客戶、贊助方、同事以及公眾遵行道德和法律義務。

If I breach any part of the ICF Code of Ethics, I agree that the ICF in its sole discretion may hold me accountable for so doing.
如果我違背了這份道德宣誓或者ICF道德準則中的任何部分,我同意ICF有權決定讓我承擔責任。

I further agree that my accountability to the ICF for any breach may include sanctions, such as mandatory additional coach training or other education or loss of my ICF Membership and/or my ICF Credentials.
我還同意如果我有任何違背行為,我對ICF承擔的責任可以包括接受處罰,例如取消我的ICF會員資格,以及取消我的ICF認證教練資格。